Forms on the patient's phone
Filled in before they arrive, with the ID number and medical-aid number checked as they type. Fewer claims come back for a wrong digit.
For doctors, dentists, physios and optometrists · Johannesburg
Patients fill in their forms on their phone before they arrive. Cancelled slots refill from your waiting list. Recalls go out on their own. Old paper patient files move into the software you already use. Your receptionist keeps her job and loses the typing.
Works with GoodX, Elixir, Healthbridge and others. Nothing for your patients to install.
See it in two minutes
What changes at your desk
Filled in before they arrive, with the ID number and medical-aid number checked as they type. Fewer claims come back for a wrong digit.
A cancellation is offered to your waiting list at once, so the chair fills without anyone at the desk making calls.
Check-ups and follow-ups are reminded on time. In a randomised trial at a dental practice, a plain reminder brought 8 more in every 100 overdue patients in.
A referral letter becomes a booking with the patient's details already in, instead of waiting in the inbox to be retyped.
Matched by name and date of birth before the doors open. A near-match is never guessed; it waits for a person.
Scanned at your practice on weekends and filed to the right patient in your software. No more walks to the shelves.
More we can take off reception
Built around what practices tell us takes their time. Each starts on drafts only: reception or the doctor approves before anything goes out.
Every pre-authorisation in one list: the auth number, what it covers, when it expires, and what is still waiting on the medical aid.
Repeat script requests by WhatsApp or email gathered into one list for the doctor to approve. Nothing is issued without the doctor.
Polite reminders for outstanding patient accounts and medical-aid shortfalls, in your words, sent only after reception approves.
POPIA and treatment consent signed on the patient's phone before the visit, and filed to their record.
When a patient or another practice asks for a copy, the file is gathered for the doctor to approve, with a record of who received what.
Run beside your current way, repeated on a second day to prove the same answer, and every page traceable to its scan. How our software works.
Why now
The economy shrank in the second quarter of 2026.
Stats SA, 8 Sep 2026Prime, after the second rate rise this year. Money that waits costs more.
SARB, 23 Sep 2026Growth in medical scheme lives in 2024, to 9.17 million.
Council for Medical Schemes, 2024 reportIncome this year comes from the patients you already have, and from keeping money you have already earned: the empty chair, the forgotten check-up, the claim rejected for one wrong digit.
How it starts
Two minutes on your phone. Pick the one for your kind of practice.
We scan 50 of your patient files at your practice and file them into your software, and set up your front desk. You check every one. Your paper stays in use beside it, we run 10 files again on a second day to prove the same answer, and we sit with your receptionist until she finds files herself.
Nothing is agreed until you have seen it work on your own patients and your own week.
Price
Once. Patient forms on the phone, two waiting-room tablets set up, reminders, recalls, the waiting list, and your Google listing set up.
Scanned at your practice and filed to the right patient. The first 50 are free. Half at the start, half when you sign off the files.
Not sure it adds up for your practice? The 12-month forecast works it out with your own numbers.
What stays the same
Everything files into GoodX, Elixir, Healthbridge or what you use now. Billing and your accountant are not touched.
An operator agreement under POPIA. Records stay in South Africa, never sent to outside AI services unless you agree in writing.
The scan is the record, filed to the right patient. Paper is only shredded after you check a sample and sign off.
We remove the drudgery, never the job. Your receptionist spends the time with patients.
Questions
No. Everything files into the software you already use, such as GoodX, Elixir or Healthbridge, through its own document upload. Your billing and your accountant are not touched.
You stay the responsible party and we sign an operator agreement. Patient records stay in South Africa and are not sent to outside AI services unless you agree in writing.
Nothing until you have checked a sample and signed off. The scan of each patient file is the record, filed to the right patient. Shredding, if you want it, comes with a certificate.
Less typing, fewer walks to the shelves and fewer phone calls chasing recalls. She keeps her job and spends the time with patients. We never sell "replace your receptionist".
Most of it is simple automation: rules you set, like a reminder two days before an appointment. Software only reads where something has to be read, like an old scanned page, and a person checks anything it is unsure of. Every automatic message says it is automatic, so no patient thinks reception typed it. How our software works.
The front desk set-up is R19,500 once, including two tablets. Old paper patient files are R30 each, and the first 50 are a free test. Half at the start, half when you sign off.
Book a date that suits the practice. You see it on your own files before anything is agreed.
The reader that sorts your patient files is Alpecca, the document engine behind our delivery-note product. It is checked on your first 50 patient files before anything else. More about scanning your old files on patient files.